Privacy policy

LIBERTY WHEELCHAIRS — PRIVACY POLICY

Effective Date: May 31 2026  :   Last Updated: May 31 2026

WHO WE ARE This Privacy Policy applies to Libertybell Wheelchairs Limited, trading as Liberty Wheelchairs, a company incorporated in Jamaica. Our website is libertywheelchairs.com. For privacy inquiries: info@libertywheelchairs.com

WHAT INFORMATION WE COLLECT

  • Contact information — name, email address, phone number
  • Delivery information — shipping address
  • Payment information — processed securely via Shopify Payments; we do not store card details
  • Order information — products purchased, order history, transaction records
  • Device and usage information — IP address, browser type, pages visited, time spent on site
  • Communications — any messages sent via email or WhatsApp

HOW WE USE YOUR INFORMATION

  • Process and fulfill orders
  • Communicate about orders, warranty claims, or inquiries
  • Send marketing communications (only with consent)
  • Improve website and customer experience
  • Comply with legal obligations under Jamaican law and applicable international regulations

HOW WE SHARE YOUR INFORMATION We do not sell personal information. We may share with:

  • Shopify — e-commerce platform provider
  • Logistics and delivery partners — to fulfill and ship orders
  • Payment processors — to process transactions securely
  • Manufacturers — solely for warranty claim facilitation
  • Legal authorities — where required by Jamaican law or court order

YOUR RIGHTS

  • Access personal information we hold
  • Request correction of inaccurate information
  • Request deletion (subject to legal retention requirements)
  • Withdraw consent for marketing at any time
  • Lodge a complaint with relevant Jamaican data protection authority

To exercise rights: info@libertywheelchairs.com

DATA RETENTION Retained as long as necessary for legal obligations, dispute resolution, and fulfillment purposes.

SECURITY Reasonable technical and organizational measures in place. No internet transmission is 100% secure.

CHILDREN Services not directed at children under 18. No personal information knowingly collected from minors.

CHANGES Policy may be updated; revised version posted with new effective date.

CONTACT Libertybell Wheelchairs Limited (trading as Liberty Wheelchairs) Email: info@libertywheelchairs.com Website: libertywheelchairs.com