Warranty Policy
WARRANTY POLICY
Libertybell Wheelchairs Limited (trading as Liberty Wheelchairs)
Effective Date: May 31, 2026
Overview
Liberty Wheelchairs acts as a facilitator between customers and manufacturers. All products sold through libertywheelchairs.com are covered by the respective manufacturer's warranty terms as stated on each product page.
What Is Covered
- Manufacturing defects in materials and workmanship
- Structural failures under normal use conditions
- Defective components as determined by the manufacturer
What Is Not Covered
- Normal wear and tear
- Damage caused by misuse, neglect, or accidents
- Unauthorized modifications or repairs
- Damage caused by failure to follow product instructions
Warranty Period
Warranty periods vary by product and manufacturer. Please refer to the individual product page for specific warranty terms.
How to Make a Warranty Claim
To submit a warranty claim, please complete our Online Warranty Claim Form ==>Submit a Warranty Claim<==
You will need:
- Your order number
- Product name and model
- Description of the defect
- Photos or video of the issue
Processing
Claims are reviewed within 3–5 business days. We will contact you at the email address provided on your claim form with next steps.
Contact
For warranty inquiries: info@libertywheelchairs.com